2017-11-16

Customer Support Representative -Inside Sales
Job Opportunity at DBD Staffing

Posted on Nov 16

http://www.dbdstaffing.com    814-317-5155

Location: Duncansville, PA
Job Type: Full Time
Job ID: W4146676

Customer Support Representative - for Inside Sales
Duncansville, PA

This position processes inbound customer requests to meet customer expectations and solicits sales from current and prospective accounts.
To perform this job successfully, an individual must be highly motivated and able to perform each essential duty satisfactorily and meet or exceed the requirements listed below. These requirements are not all-inclusive but are representative of the knowledge, skills and abilities required.

Qualifications:
  • Minimum of 2 years sales / customer service experience required
  • Highly proficient level computer skills including MSOffice and navigational skills
  • Adaptable and dependable
  • Ability to learn new products and systems
  • Order entry and order tracking
  • Handle multiple inbound/outbound sales calls per day
  • Experience with computerized inventory tracking system preferred
  • Strong communication, written and interpersonal skills
  • Strong organizational and time management skills
  • Have good English written and verbal communication
Responsibilities:
  • Answer inbound telephone inquiries/requests from customers
  • Makes outbound calls to customers to ask for orders and for additional sales
  • Develop and maintain a thorough knowledge of current products
  • Place orders as requested
  • Input relevant customer/sales information into system
  • Provide product specifications and answer product related questions
Schedule / Benefit Overview:
  • Hourly position based on experience
  • Monday – Friday 7:00am – 5:00pm, every other Saturday 8am - Noon
  • Medical coverage eligible the first of the month after 60 days of service
  • Paid time off earned
  •  401k with Company Match after 1 year of service
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