2019-01-12

Director Of Banquets
Job Opportunity at The Marquette Hotel

Posted on Jan 12

Location: Minneapolis, MN
Job Type: Full Time
Job ID: W4184334


Location: US-MN-Minneapolis
# of Openings: 1
Category: Food and Beverage
Position Type: Regular Full-Time
FLSA Status: Exempt

About Us

Welcome to The Marquette Hotel, Curio Collection by Hilton, a chic and luxurious base for your travels in downtown Minneapolis. Residing on Nicollet Mall and connected to Crystal Court in the IDS Center, our elegant hotel is walkable to US Bank Stadium, the Target Center and Hennepin Theatre District. We're also linked to the Minneapolis Skyway for easy access to prominent offices, restaurants, shops and nightlife. Take the Light Rail just 2 blocks away to MSP Airport and the Mall of America. Boutique hotel on Nicollet Mall in downtown Minneapolis, MN.

The Marquette Hotel offers many great benefits to employees including discounted bus passes, free meals, Employee of the Month/Quarter programs, company outings, discounted room rates, and much more. Looking to start your career with the finest hotel in Minneapolis? Apply today!

Overview

Do you want to work for the leading luxury hotel in Minneapolis in an environment where our team members come first? Simply because we believe if our team is happy our guest experience will be brilliant! We are a fun and high achieving hotel with excellent benefits and career progression across brands.

The Marquette Hotel, Curio Collection by Hilton, is currently hiring! Our newly renovated guest rooms feel posh and residential with spacious layouts, modern dcor and custom furnishings. Relax watching the 46-inch HDTV and enjoy the views through floor-to-ceiling windows. Suites offer a living area, private bedroom and two HDTVs, and some have a kitchenette and dining table.

Guests and locals love Jacques Restaurant & Bar -- order cocktails and small plates or have tasty meals delivered to your room. Jolliet House is a contemporary spot for breakfast and beyond, and our vibrant lobby lounge is perfect for after-work drinks.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

Responsibilities

  • Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
  • Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
  • Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
  • Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
  • Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
  • Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
  • Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


Qualifications

  • 2+ years of post-high school education.
  • 3+ years of employment in a related position with this company or other organization(s).
  • Hotel experience preferred.
  • Requires a working knowledge of HEI banquet/catering food and beverage services, policies or operations.
  • Requires knowledge of computer equipment.
  • Requires compiling facts and figures in accordance with established procedures.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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