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Inside Sales(Territory Associate)
Job Opportunity at
K44 Consulting LLC
Posted on Jul 19
The ideal candidate has a broad knowledge of the pavement maintenance industry and related products and services; has a thorough understanding of basic inside sales techniques; demonstrates the ability to consistently meet customer expectations; and has a growing knowledge of competitive products and services; is organized and able to do multiple tasks at one time and prioritize activities.
-Reflect both in personal demeanor and professional integrity the mission/vision of Company to customers.
-Analyze customers’ needs and formulate solutions using all resources made available by company.
-Be sensitive to the current individual needs of customers and prospects, and help them attain their goal through the proper utilization of the company’s products and services.
-Assist and present to prospective customers how to adapt Company product lines to their own requirements and specifications.
-Offer service and look for ways to help the customer do a better job.
-Understand and administer customer service, in accordance with company policy, in a mutually beneficial manner, to ensure lasting goodwill between the customer and the company.
-Provide information to customers on new and current products, pricing, and general order status.
-Seek new uses and applications for company products with present and prospective customers.
-Cooperate and communicate with all personnel in the customer’s organization in the execution of programs and policies.
-Assume the obligations of good citizenship and participate in worthwhile community activities as a public relations asset to the company.
-Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and for maximizing profitable sales.
-Operate in a safe manner in accordance with company policy.
-Maintain up-to-date customer and territory records.
-Maintain a presentable and tidy showroom appearance of Company product lines.
-Ability to develop best practices in customer service, inventory management, and sales process.
-Promote as an inside sales professional value added deliverables to Company markets.
-Possess integrity in business operation-such as bank deposits, petty cash, etc.
-Required to learn and be able to utilize our customer Dynamics point of sales and internal reporting system.
-Cooperate and assist fellow territory representatives, managers, marketing personnel, territory associates, operations, safety & environmental, corporate, and other company personnel.
-Enthusiastically participate in company productivity and training programs.
-Recommend new products and the modification or deletion of present products to the line; assume leadership role in introduction of new products.
-Must have excellent interpersonal skills.
-Demonstrate ability to consistently meet and exceed customer expectations by maintaining and developing working relationship.
-Possess good problem solving skills and the ability to discuss business issues and propose appropriate PMSI solutions.
-Maintain up to date records from a technical and commercial perspective.
1-3 years in the Pavement Maintenance industry or related industry role and retail sales experience is preferred.
-MS Word, Excel, PowerPoint and CRM knowledge required.
-Physical ability to move large, bulky and/or heavy merchandise.
-Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
-Valid driver’s license with acceptable driving record is required.
This general job description is not meant to be all encompassing, but to outline the job summary, primary responsibilities and qualifications of this job title. It is understood that other specific duties may vary from one position to another in the same classification.
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