Our client is one of the nation’s largest and most well-known financial planning firms. We are seeking a skilled Client Service Associate for their Silicon Valley (Santa Clara, CA) location. In this position you will provide full support to one or more Financial Planners, ensuring client satisfaction through direct contact with clients, vendors, and other operational employees, while adhering to regulatory standards.
In this role you will be responsible for executing investment buy and/or sell orders. Analyzing reports to determine appropriate action to be taken on behalf of client accounts. Researching client issues and prepare client documentation as well as maintain files. Additional responsibilities including greeting clients in the office and general office management.
2-5 years of operational experience within the financial services industry.
Bachelor’s Degree preferred.
Series 6 or 7, and 63 (or 66) required.
You must have strong organizational and prioritization skills and the ability to work independently to research and resolve client issues. Strong problem solving skills to determine the most efficient method of problem resolution while complying with corporate and regulatory procedures. Must have an understanding of appropriate paperwork and procedures necessary to process transactions. Client services oriented. Strong attention to detail. Computer literate and proficient with Windows, Word, and Excel. Ability to multi-task. Work both independently and within a team.