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Room Service Server
Job Opportunity at
The Marquette Hotel
Posted on Jan 12
# of Openings
: Food and Beverage
: Regular Full-Time
Welcome to The Marquette Hotel, Curio Collection by Hilton, a chic and luxurious base for your travels in downtown Minneapolis. Residing on Nicollet Mall and connected to Crystal Court in the IDS Center, our elegant hotel is walkable to US Bank Stadium, the Target Center and Hennepin Theatre District. We're also linked to the Minneapolis Skyway for easy access to prominent offices, restaurants, shops and nightlife. Take the Light Rail just 2 blocks away to MSP Airport and the Mall of America. Boutique hotel on Nicollet Mall in downtown Minneapolis, MN.
The Marquette Hotel offers many great benefits to employees including discounted bus passes, free meals, Employee of the Month/Quarter programs, company outings, discounted room rates, and much more. Looking to start your career with the finest hotel in Minneapolis? Apply today!
Work with Room Service Team in the serving of guests to ensure positive guest experience.
Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
Set up and deliver all VIP amenities.
Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
Complete all shift side work as outlined in the hotel's operating policies and procedures.
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
Perform all cash handling responsibilities in accordance with company policies and procedures.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Hotel experience preferred.
Ability to communicate well with guests.
Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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