2017-12-01

Warehouse Customer Service Rep.
Job Opportunity at Management Business Solutions, Inc.

Posted on Dec 1

http://www.mgmtbsolutions.com    (616) 456-5627

Location: Battle Creek, MI
Job Type: Full Time
Job ID: W4147508

SUMMARY:
Management Business Solutions is actively seeking a Warehouse Customer Service Representative for a distribution company located in Battle Creek, MI. This person will assist customers in a warehouse environment while promoting the brand to potential customers. This position will involve warehouse pulling and loading, providing product deliveries, and maintaining warehouse inventory.
                                               
RESPONSIBILITIES:
  • Process orders received by fax, e-mail, or phone.
  • Conduct physical counts and reconciliation of inventory with a data storage system.
  • Make product deliveries.
  • Pull and load customer orders as well as weekly transfers
  • Unload incoming shipments, received and reconcile inventory
  • Provide interior stocking and merchandising of shelves with product.
  • Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
  • Accurately assemble boxes and customer orders from stock and place orders on pallets.
  • Handle inside sales orders and on site customer purchases
  • Assist sales personnel to enhance communication with customer base,
  • Meet or exceed sales call activity goals for new sales.
  • Initiate communication with customers to ensure satisfaction.
  • Handle customer inquiries and concerns via phone and email.
 
QUALIFICATIONS:
  • Experience in direct customer service required.
  • Associate's Degree in business administration, management, supply chain/logistics, or a related field preferred.
  • Previous experience working with shipping/distribution systems and inventory control preferred.
  • Ability to operate forklift and pallet jack
  • At least 1 year of warehousing or material-handling preferred.
  • Experience or training in a sales environment preferred.
  • Experience in Construction a plus.
  • Working knowledge of Microsoft Office products and Eclipse a plus.
  • Must have excellent communication skills.
 
 
MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER

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